How to install the application Fluidra Pool

 How to create your account and set up your swimming pool in the Fluidra Pool appActivate your Internet and BluetoothTurn on Wi-Fi (or...

What does Fluidra Pool app offer you?

Fluidra Pool is a modern, easy-to-use, and continuously evolving app designed for Fluidra’s latest connected products — making your pool exp...

Compatible Products with the Fluidra Pool App

 Right now, you can use the Fluidra Pool app with the following equipment:💡 For specific product families, please check their dedicate...

Can several people connect to my pool?

With the Fluidra Pool app, you can share access to your pool with other people — such as your pool specialist, family members, or friends — ...

Can’t access your account?

If you’re having trouble logging into the Fluidra Pool app, try resetting your password by tapping “Forgot password” on the login screen.If ...

How can I unlink my pool from the app?

With Fluidra Pool, you can unlink your pool at any time.Go to “My Pool Settings” and follow the steps below to unlink it:    If y...

How do I configure my pool in the app?

To enhance your pool experience, you can configure your pool in the Fluidra Pool app by adding details such as the pool type, location, and ...

How do I know with whom I am sharing my pool?

You can easily see who you’ve shared your pool with in the Fluidra Pool app.To view your sharing list:Select Pool Settings. 2. Tap Shar...

What can I do from My Pool panel?

The My Pool panel in the Fluidra Pool app gives you an instant overview of your pool’s condition and status.💦  Things You Can DoCheck ...

What can I do from the Equipment panel?

From the Equipment panel in the Fluidra Pool app, you can easily manage and monitor all your connected pool devices.⚙️ Available Action...

Accessing the Help Section

You can find more information and assistance in the “Help” section.To do so, click on “Account” in the upper right corner, then select “Help...

Where do I find all information about my pool?

You will find all pool information in the “Pool Settings” menu.From there, you can modify your pool details or share access if needed.View a...

Can I connect my Command Connect with Fluidra Pool app?

You can connect your Command Connect smart cabinet directly to the Fluidra Pool app to manage and automate your pool functions.Control Panel...

Supported Countries and Available Languages

Please see below the list of countries and available languages for the Fluidra Pool® app: Countries supported   Language  Austr...

How to remove an equipment from My pool?

There are two ways to delete a device from the app:From the Equipment list:Choose the device, swipe horizontally, and tap Delete when the op...

How to force an update?

If you are using a version of the Fluidra Pool app that is below the minimum required, you’ll be prompted to update it when launching the ap...

How to connect the Smart Cabinet with Fluidra Pool?

 Go to the Equipment panel and tap Add Equipment.        2. Ensure the Smart Cabinet is switched ON....

How to connect the Heat Pump with Fluidra Pool?

1. Go to the “Equipment” panel and tap “Add Equipment.”         2. Follow the on-screen steps ...

How to connect the iQBridge with Fluidra Pool?

Go to the “Equipment” panel and click on “Add Equipment.”        Follow the steps displayed and scan the QR co...

I want to delete my account

1. Click on the small icon at the top right to access your Account.2. Click on “Profile”.   3. Scroll to the bottom and click...

How do I change the language?

 Click on the little icon at the top right to get to your Account. 2. Click on "Preferences".   3. Click on "Language"· ...

How do I activate equipment alerts?

 1. Click on the small icon at the top right to access your Account.2. Click on “Preferences”.     &...

Can I add another pool?

You can add multiple pools to the Fluidra Pool app.Click the small arrow at the top right next to the pool name.    2. Click on "A...

Where can I see the last measurement?

Click on the water droplet icon to view the latest measurement:💧 Blue icon: Water quality is good. 🟠 Orange icon: Water needs to be checke...

Where can I find more information about Fluidra Pool app and products?

  For additional information about Fluidra Pool, please visit our website at www.fluidrapool.io or go to the AstralPool & Zodia...

How do I create an account in Fluidra Pool?

Download the Fluidra Pool app from the App Store (iOS) or Google Play (Android). On the login screen, tap “Create Account.” Select your coun...

How to ADD or REMOVE an equipment from Fluidra Pool?

 🧩 Adding a New DeviceThe app will guide you step-by-step through the connection process, depending on the product type. You can conne...

How do I add a pool that someone shared with me?

If someone has shared access to their pool with you (for example, a family member, friend, or client), you can easily view and manage it di...

What is the Cloud ID and where can I find it?

The Cloud ID is a unique alphanumeric code used to identify and connect your device to the Fluidra Pool app.It acts like a digital fingerpri...

How to delete a scheduled operation in Fluidra Pool?

Follow these simple steps to delete a scheduled operation in the Fluidra Pool App:1. Go to “Equipment” and select the device for which...

Wondering if your pool equipment can be connected to the Fluidra Pool app?

Here's how to check compatibility and what to do if your device isn’t supported yet:1. Look for a QR code with Cloud IDCheck your device fo...

How to change the Wi-Fi in the Fluidra Pool App

If you’ve changed your home Wi-Fi network or need to reconnect your device, follow these steps to update the Wi-Fi settings in the Fluidra...

Why Can’t I Use the Fluidra Pool App in My Country?

We understand it can be frustrating when you're unable to download or use the Fluidra Pool app. Here's why this might be happening:🌐 Region...