List of compatible Heat Pumps with Fluidra Pool

Below you will find detailed the list of compatible Heat Pumps with Fluidra Pool. Bear in mind that some models might not be compatible due ...

How to connect the Heat Pump to Fluidra Pool

Some heat pumps can be connected directly via Wi-Fi, and some heat pumps require the iQBridge to connect via the Wi-Fi.The heat pump can be ...

How to change the pool temperature in the Fluidra Pool App?

Go to the "Equipment" panel and click on "Heat Pump"Drag the selector to the left to reduce the target pool temperature, drag the selec...

When do I need to contact my technician?

 You can contact our support team anytime if you are having difficulties with the application Fluidra Pool, but certainly you have to c...

The fan is running but the compressor stops from time to time with no error message, what to do?

  If the outdoor temperature is low, the appliance will perform defrost cycles.The appliance is unable to capture enough calories ...

What I need to do if the heat pump is not working?

 Before you contact the retailer, carry out these few simple checks if a problem occurs. If the problem is not resolved, contact your r...

What to do if the heat pump is "smoking"?

If the appliance is not in its defrost cycle, this is not normal. Switch off and disconnect the appliance immediately and contact your retai...

What to do if the evaporator is iced over?

 The appliance will soon switch to its defrost cycle to melt the ice.If the appliance cannot manage to defrost its evaporator, it will ...

Error code display for Z550iQ heat pump

For each listed error: there are actions to be performed by a qualified technician only E04 - Low preasure fault on cooling circuit: Pressu...

What to do if the heat pump does not start heating straight away?

Check the possible behaviours in case the heat pump does not start heating straight away: On start-up, the appliance remains "paused" f...

Maintenance tips for heat pumps

Here are some tips that will make sure your heat pump works perfectly: Make sure that the ventilation grid is not blocked by any foreig...

Why is the water temperature not increasing, while the heat pump is working?

 The operating mode is not powerful enough (appliance in ‘‘SILENCE’’ or ‘‘SMART’’ mode). Switch to ‘‘BOOST’’ mode and set the filt...