List of compatible Heat Pumps with Fluidra Pool

Below is the list of heat pumps compatible with the Fluidra Pool app.Please note that some models may not be compatible depending on the yea...

How to connect the Heat Pump to Fluidra Pool

Some heat pumps can be connected directly via Wi-Fi, while others require the use of an iQBridge to connect through Wi-Fi.Once connected, th...

How to change the pool temperature in the Fluidra Pool App?

Open the Fluidra Pool app and go to the Equipment panel. Select Heat Pump. To the left to lower the target pool temperature. To the right to...

When to contact support or your technician

You can contact our support team at any time if you’re having difficulties with the Fluidra Pool app.However, you should contact your techni...

The fan is running but the compressor stops from time to time with no error message, what to do?

If the outdoor temperature is low, the appliance will perform defrost cycles.If the evaporator is clogged with dirt, the appliance will be u...

What I need to do if the heat pump is not working?

Before contacting your retailer, perform these simple checks if a problem occurs:Water flow:If the water flow rate is zero or insufficient, ...

What to do if the heat pump is "smoking"?

If the appliance is not in its defrost cycle, this situation is not normal.Switch off and disconnect the appliance immediately, then contact...

What to do if the evaporator is iced over?

The appliance will soon switch to its defrost cycle to melt the ice.If the appliance cannot manage to defrost its evaporator, it will stop a...

Error code display for Z550iQ heat pump

For each listed error: there are actions to be performed by a qualified technician only E04 - Low preasure fault on cooling circuit: Pressur...

If Your Heat Pump Does Not Start Heating Immediately

Check the possible behaviors in case the heat pump does not start heating right away:At start-up, the appliance remains paused for about 30 ...

Maintenance tips for heat pumps

Here are some tips to make sure your heat pump works perfectly:Make sure the ventilation grid is not blocked by any foreign objects. Clean t...

Why is the water temperature not increasing, while the heat pump is working?

If Your Pool Is Not Heating ProperlyIf your heat pump is not increasing the water temperature as expected, check the following points:Operat...

How to change the Heat Pump Mode in Fluidra Pool?

Depending on the model of your heat pump, you can choose between different operating modes. Follow these simple steps to change the mode of...

What is the Heating Priority function and how do I activate it?

 The Heating Priority function is a smart feature available on compatible heat pumps connected to the Fluidra Pool app. It ensures tha...

How to enable Heating/ Cooling modes in Fluidra Pool

The Heating/Cooling Modes in the Fluidra Pool app allow you to control how your heat pump regulates pool water temperature — by heating, co...

Z650iQ Heat Pump - General information

The Z650iQ is a high-performance, connected heat pump designed by Zodiac / Fluidra to heat residential swimming pools efficiently and quietl...

Z650iQ Heat Pump - Benefits descriptions

The Z650iQ heat pump offers a combination of advanced technology, silent operation, and high efficiency. It is designed to suit all pool typ...

Z650iQ Heat Pump - Operating modes

The Z650iQ features four operating modes, allowing the user to prioritize speed, silence, or energy efficiency depending on their need...

How can I control the Z650iQ remotely?

With embedded Wi-Fi, the Z650iQ connects directly to the Fluidra Pool® app, available for Android and iOS.Through the app, you can:Switch th...

Z650iQ Heat Pump scheduling - How does it work?

The Z650iQ heat pump includes an advanced scheduling feature accessible directly through the Fluidra Pool® app. This function allows us...