Noticing unexpected water discharge from your pump can indicate a problem that needs immediate attention. Here’s a safer approach to diagnosing and addressing this issue:

Immediate Actions

  1. Identify the Leak Source: First, ensure the observed water discharge is indeed originating from the pump. Sometimes, water nearby can be misleading and might actually be coming from another part of the pool's system.

  2. Inspect for Visible Signs: While the pump is off and safely disconnected from power, visually inspect for any obvious signs of damage or leaks. Do not attempt to dismantle or directly repair the pump.

  3. Check the Surroundings: Confirm that the water isn't due to overflow or splashing from the pool, which could mistakenly appear as a pump leak.

Professional Assessment Required

  • Contact a Qualified Technician: If you suspect your pump is leaking or discharging water due to a malfunction, it's essential to contact your retailer or a certified service professional. Attempting repairs on your own can void warranties, lead to further damage, or pose serious safety risks.

  • Refer to the User Manual: The user manual can provide guidance on routine maintenance and troubleshooting steps that are safe for users to perform, such as ensuring connections are secure. For anything beyond basic checks, professional service is recommended.

Preventive Measures

  • Routine Maintenance: Adhering to the recommended maintenance schedule in your pump’s manual is crucial for preventing issues. Regular inspections by a professional can catch potential problems before they lead to leaks.

  • Professional Service: Establishing a relationship with a certified service provider ensures that your pump receives the care it needs to operate efficiently and safely.

For detailed information on each feature and instructions on how to navigate the pump's settings, refer to the user manual.

 

If you have not found the information you are looking for in our Help section, do not hesitate to contact us through the Support chat. In case you have a technical issue with your equipment, please check the equipment manual for more information and/or contact your installer.