Knowing when to seek professional help ensures your pump maintains its performance and longevity.

Contact a qualified technician in the following situations:

• Pump not working:

  If your pump fails to start or shows signs of malfunction, professional inspection is required. Electrical or mechanical faults should only be handled by a pool specialist.

• Smoke or unusual odors:

  If you notice smoke or strange smells, switch off the pump immediately and disconnect it from power. Contact your dealer or technician to resolve the issue safely.

• Unusual noises or vibrations:

  Atypical noises or vibrations can indicate mechanical issues or installation errors. A technician can identify and correct the cause to restore smooth operation.

• Regular maintenance:

  Scheduling regular check-ups prevents future problems, maintains efficiency, and extends the pump’s service life.

• Reduced performance:

  If water clarity or flow seems poor, a professional can assess whether the pump is correctly sized and functioning as intended.