Understanding when to seek professional help can ensure your pump maintains its performance and longevity. Here are key situations when contacting a technician is advisable:

• Pump no longer works: If your pump no longer works or shows signs of malfunctioning, professional advice is required. Problems can range from electrical issues to mechanical faults and require the expertise of a pool specialist.
• Smoke or strange odors: Smoke or strange odors coming from the pump indicate a serious problem. Switch off the pump immediately and disconnect it from the power supply. Then contact your dealer or a technician to rectify the problem safely.
• Unusual noises or vibrations: Noises or vibrations that are atypical of your pump's normal operation may indicate mechanical problems or improper installation. A technician can diagnose and rectify such problems to ensure smooth operation of the pump.
• Regular check-ups and maintenance: Regular checks by a specialist can prevent potential problems, maintain the efficiency of the pump and extend its service life. Technicians can carry out comprehensive inspections and any necessary adjustments or repairs.
• Performance: Even if the pump is designed for efficient filtration, concerns about water clarity or flow rate may indicate the need for a professional assessment to ensure the pump is properly sized and working as intended for your pool.