• If the outdoor temperature is low, the appliance will perform defrost cycles.
  • The appliance is unable to capture enough calories as its evaporator is clogged with dirt. Clean it to restore its performances.

 

If you have not found the information you are looking for in our Help section, do not hesitate to contact us through the Support chat. In case you have a technical issue with your equipment, please check the equipment manual for more information and/or contact your installer.