Before contacting your retailer, perform these simple checks if a problem occurs:

• Water flow:

  If the water flow rate is zero or insufficient, the appliance will stop. Check that water is circulating correctly through the system.

• Display:

  If the display is blank or not showing any information, contact your retailer.

If the problem persists after these checks, please contact your retailer for further assistance.

If you have not found the information you are looking for in our Help section, do not hesitate to contact us through the Support chat. In case you have a technical issue with your equipment, please check the equipment manual for more information and/or contact your installer.