Here are some tips that will make sure your heat pump works perfectly:
- Make sure that the ventilation grid is not blocked by any foreign bodies.
- Clean the evaporator using a soft brush and a fresh water spray (disconnect the power cable).
- Clean the condensate drainage line to remove any impurities that may be blocking it.
- Make sure that the switch box’s ventilation grid is clean.
- Do not use a high pressure jet. Do not spray with rain water, salt water or water which is full of minerals.
- Clean the outside of the appliance; do not use any solvent-based products. You can use a specific cleaning kit as an accessory: the PAC NET.
If you have not found the information you are looking for in our Help section, do not hesitate to contact us through the Support chat. In case you have a technical issue with your equipment, please check the equipment manual for more information and/or contact your installer.
