If your device is not detected during pairing, it is usually related to Bluetooth settings, distance, or device status.

Check Bluetooth on your phone

Make sure:

• Bluetooth is enabled

• The app has permission to use Bluetooth

• No other phone is currently connected to the device

Stay close to the device

Bluetooth pairing requires proximity.

• Keep your phone very close to the equipment during setup

• Avoid moving away while pairing is in progress

Check the device status

Make sure the device is ready to pair:

• The device is powered on

• It is in pairing mode (LED indicator may blink)

• If needed, restart the device and try again

Restart and try again

If the device is not detected:

• Restart the device

• Close and reopen the app

• Start the pairing process again

Avoid interference

• Turn off Bluetooth on other nearby devices

• Make sure no other user is trying to connect at the same time

Still not working?

If the device is still not detected, the issue may require further inspection.