If the app displays “No Data,” the device may not be communicating properly.
Possible causes
Bluetooth or Wi-Fi is disabled on your smartphone
Weak Wi-Fi signal
Device battery is low
The device is out of the water
The pool pump is not running
What to do
Check the device battery level.
Ensure Wi-Fi and Bluetooth are enabled.
Move closer to your Wi-Fi router.
Restart the Fluidra Pool App.
Confirm the device is fully submerged.
Verify that the pool pump is operating.
If the issue persists, restart the device and try again.
