If the app displays “No Data,” the device may not be communicating properly.

Possible causes

  • Bluetooth or Wi-Fi is disabled on your smartphone

  • Weak Wi-Fi signal

  • Device battery is low

  • The device is out of the water

  • The pool pump is not running

What to do

  1. Check the device battery level.

  2. Ensure Wi-Fi and Bluetooth are enabled.

  3. Move closer to your Wi-Fi router.

  4. Restart the Fluidra Pool App.

  5. Confirm the device is fully submerged.

  6. Verify that the pool pump is operating.

If the issue persists, restart the device and try again.