Experiencing unexpected issues with your pool equipment can be concerning. While the pump is designed for reliable and efficient operation, it’s important to know how to respond safely to any signs of malfunction.

What to Do in Case of Unusual Activity

Immediate Actions

Power Off:

If you notice smoke, a burning smell, or any abnormal behavior from your pump, immediately switch off the power at the circuit breaker. This is essential to prevent hazards to your pool area and electrical system.

After Powering Off

Visual Inspection:

Once it is safe, look for obvious signs of damage such as discolored parts, burnt connectors, or damaged wiring. 

⚠️ Do not attempt to open or repair the pump yourself.

Contact a Professional:

If anything appears unusual or if you are unsure: contact a qualified technician. Only a professional should perform diagnostic checks, repairs, or replacements.

Maintaining Your Pump

Regular Checks:

Follow the maintenance guidelines in your pump’s manual. Keep the debris basket clean and regularly inspect the unit for leaks or signs of wear.

Professional Maintenance:

Annual maintenance by a certified technician is recommended. This helps ensure optimal performance and can prevent issues before they become serious.

                               
If you have not found the information you are looking for in our Help section, do not hesitate to contact us through the Support chat. In case you have a technical issue with your equipment, please check the equipment manual for more information and/or contact your installer.