We understand it can be frustrating when you're unable to download or use the Fluidra Pool app. Here's why this might be happening:

🌐 Regional Availability

The Fluidra Pool app is currently only available in a selected list of countries. If you're located outside these regions — for example, in the United States — the app will not appear in your app store and cannot be used, even if your equipment was purchased in a supported country.

📦 What If I Bought My Equipment Abroad?

If you purchased your equipment in a supported country but install it in a country where the app is not available, unfortunately, it will not work. The app’s availability depends on how your account is configured in the App Stores (Google Play or App Store), not on the country of purchase.

🛠️ What Can I Do?

• Check if your country is listed in the official availability list.
• If you're outside the supported regions, we recommend contacting your local installer or distributor for alternative solutions or manual control options.
• You can also reach out to our support team for further assistance.

We’re working to expand availability in the future and appreciate your understanding.