The Cloud ID is a unique alphanumeric code used to identify and connect your device to the Fluidra Pool app.

It acts like a digital fingerprint, allowing the app to communicate securely with your pool equipment over the cloud.

💡 What is it used for

  • To register your device in the app.

  • To enable remote monitoring and control via your smartphone or tablet.

🔍 Where can I find the Cloud ID

You can usually find the Cloud ID in one of the following places:

  • On the physical device – Look for a sticker or label on the front, back, or side of the unit.

  • In the app – If the device is already registered, you can view the Cloud ID in the Device Information section.

⚠️  What if my equipment does not have a Cloud ID

If your equipment does not have a sticker with a QR code and Cloud ID, it’s very likely that the model is not compatible with the Fluidra Pool app.

Check the Compatible Products articles for more details on supported equipment.

📝 Important notes

  • Each Cloud ID is unique to one device.

  • Keep it secure, as it’s required to access and control your equipment.

  • If you transfer ownership or re-register a device, the new user will need the Cloud ID.

 

 

 

 

  
If you have not found the information you are looking for in our Help section, do not hesitate to contact us through the Support chat. In case you have a technical issue with your equipment, please check the equipment manual for more information and/or contact your installer.